Fairfield Bay Resort & Community
Owner Services Department Payment Center
P.O. Box 1370
Fairfield Bay AR 72088

Fairfield Bay Resort & Community; PO Box 2456; Batesville, AR 72503
* Please include the remittance advice

• If you have a question about your bill, please contact the Owner Services Department.

• Automated Clearing House (ACH) payment: We offer a checking or savings account draft that will automatically be deducted every billing period. A billing statement will not be generated for this type of payment. If interested in this payment method, please contact the Owner Services Department. Download Automated Clearing House (ACH) form here.
• Credit card or debit card by phone payments: This type of payment(s) must be made with an Owner Services representative and will be posted immediately. Contact our Owner Services Department.
• Mailed payment, with Remittance Advice to the address on the billing statement: The payment is posted the same day received. Allow 5 business days for mail delivery. Posting your payment to the account may be delayed if the check or money order does not accompany your Remittance Advice.

• Billing Cycles: monthly, quarterly, semi-annual and annual. To change your billing cycle, please contact theOwner Services Department.
• Statements are mailed out the first of every month, they are due before the end of the month.
• There may be a delay of up to five days in posting payments if the payment is not accompanied by the Remittance Advice, if the payment is not made by check or money order, if the payment is not received in the envelope provided, or if the payment is not at the location shown on the front of this statement, or if the envelope contains more than one payment or coupon.
• We do not accept post dated checks or checks/money orders on non-US banks. Checks must be in US dollars.

• Payment received- example: ($0.00) Operating Check or Credit Card Payment applied to the account.
• Automated Clearing House (ACH) payment- example: ($0.00) Thank you for your ACH payment. This is a checking or savings account authorization payment. If interested in this payment method, please contact our Owner Services Department.Download Automated Clearing House (ACH) form here.

• Regular Member Dues: Mandatory Member Assessments
• Road Charges: Road Maintenance Fee
• Member Garbage: Garbage Service Charge
• Member Sewer: Wastewater treatment fee
• Sewer Availability: This is a fee for sewer extension in certain areas only.
• Monthly GP Charge: Grinder Pump Insurance. A fee applied to grinder pumps in the event the pump needs replaced.
• Interest: A charge to the account once it is 60 days past due. The max allowable by law is 8%.
• W/W Interest: A charge applied to an account for delinquent sewer charges.
• Door Service: Additional charge for garbage pickup at the door.
• Business Membership: Business that is located on property subject to Covenants and Restrictions.
• Commercial Membership: Business owner that may or may not be under Covenants and Restrictions.
• Commercial Garbage: Business rate based on size of dumpster and how many pick-ups.
• Commercial Sewer: Non-residential rate based on size of receptacle and number of weekly pick-ups
• Paper Statement Fee: This fee will be charged per paper billing.
• State Sales Tax-Garbage (10%): Applicable state and local tax. The current rate at this time is 10%.

Billing cycle changes will denote a credit or a debit adjustment. (See examples below)

• Dues Credit: Membership dues have been reduced.
• Dues Debit: Membership dues have been charged.
• Road Charge Credit: Road Maintenance Fee has been reduced.
• Road Charge Debit: Road Maintenance Fee has been charged.
• Garbage Credit: Garbage Service charge has been reduced.
• Garbage Debit: Garbage Service has been charged.
• Sewer Credit: Central Sewer has been reduced.
• Sewer Debit: Central Sewer has been charged.
• GP Credit: Grinder Pump Insurance Fee has been credited.
• S/A Credit: Sewer Availability charges have been reduced.
• Interest Credit: Removing an interest charge to your account.
• W/W Interest Credit: Wastewater interest charge has been reduced.

• Return Check: The bank has returned the check to us. The amount of the check has been applied to the account.
• Return Draft: Automated Clearing House (ACH Payment) has been dishonored.
• Collection charges-Other: The cost of collection through a third party collection agency.
• Collection Charges-Legal: The cost of collection through legal counsel.

• Delinquent accounts will be handled through our collection procedures.